Planning, Analysis & Insights User Group

Virtual / Online

Hi there, You are invited to a Zoom meeting. When: Dec 15, 2021 11:00 AM London Register in advance for this meeting: https://us02web.zoom.us/meeting/register/tZwtce6gqz8vEtF3Nn3O-S5YLc41INr0ZmXJ After registering, you will receive a confirmation email containing information about joining the meeting. After registering, you will receive a confirmation email containing information about joining the meeting. Following Towergates Paul Sanders inaugural session as chair of the group our 2nd event has quickly come around. Please can we encourage you and those within your respective Planning teams to register via the link below and become part of this community. During these sessions we will: Cover the latest topics that cross paths with our role on a daily basis such as working from home, productivity, attrition and many more Introduce key ... Read More

Agents User Group

Virtual / Online

You should have received the link if you have pre-registered.  If not received you can REGSITER to receive the direct meeting link here >>> https://us02web.zoom.us/meeting/register/tZ0qf-GqrTgpGN0lJ_tiblDyuSO12AZp4vZR   WELCOME OUR NEW CHAIR Kelly Surtees, CRiS AGENTS USER GROUP  LAUNCHING : Tuesday 1st March 12.30pm - 1.30pm   I am honoured to be appointed as of Chair of this new User Group, having the opportunity of developing a group which will bring agents across the UK, representing many brands and businesses, together for their very own monthly session. I look forward to providing a dynamic and unique opportunity for all who attend, to discuss key areas directly related to their role, a platform of which to share best practice, connect and develop their understanding to further their career. ... Read More

Team Leader User Group

Virtual / Online

Welcome our new Team Leader user group Chair Rachel Sparkes. Register to receive Zoom Link : https://us02web.zoom.us/meeting/register/tZcod-qrqTssG9yhr_jvcuCwQEM3Kp1JLI9u Agenda Welcome – By Jane Introduction to TM user group in 2022 – by me Outline of discussion regarding Future topics – what topic and why it’s important/relevant Split into 2 Break out groups – To discuss and agree on top 3 hot topics for 2022 TM User group discussions Re-convene – to share discussions had and agreed top 3 topics with whole group and discuss Wrap up

HR & Recruitment User Group

Virtual / Online

Direct Link to Zoom Registration here >>> https://us02web.zoom.us/meeting/register/tZwud-6spzwoH9aEraZ6GYhlN_najBJCXFJg     ‘A contact centre recruitment update for 2022 – How contact centres are setting themselves up for success in attraction, recruitment and retention’. An opportunity to meet like-minded Recruitment and HR professionals from within the contact centre industry in the south west and northern regions.  This will be a virtual discussion and debate, chaired by Katy Forsyth, MD of Red Contact Centres.  The session will give you the opportunity to hear about fellow industry peers’ experiences, initiatives and will give plenty of examples of current best practice and thinking. Date:     Wednesday March 9th Time:     1pm – 2pm.