SWCCF Training

Virtual Training sessions available

The SWCCF delivers exceptional training solutions delivered by its  experienced contact centre and customer service expert Trainers who themselves are or have been a part of the industry which in turn means they fully understand the demands and needs on which  they train.

Training courses are delivered through a mix of open courses and training programmes in venues throughout the South West. These can also be developed to reflect specific bespoke operational needs delivered on-site.


Team Leader Development Series 2022

We are delighted to announce the Team Leader Development series for 2022. These courses have been specifically designed to help Team Leaders focus on how they can be both more effective and productive in their role, leading their teams to be the best they can be.

Learn more