SWCCF Membership

Join the only regional Contact Centre Forum in the South and West of England

Established in 2008, the SWCCF covers one of the largest regions in the UK, which includes Bristol, Bath, Swindon, Cheltenham and Plymouth. The Forum delivers extensive support both strategic and operational to the region’s 250 contact centres who collectively employ circa 52,000 people across many sectors including Financial Services, ICT, Public Bodies, Retail, Utilities and Telecoms.

SWCCF membership is a perfect way to strengthen your connection to the contact centre industry and other related organisations across the South West of England helping you to build a dynamic network providing important support for your business and operational managers. Whatever the size of your operation, benchmarking, networking and innovation is crucial in today’s market and by joining the Forum you will be connecting with some the UK’s biggest brands.

Call & Contact
Centre Operations


One year Two years
1-24 seats £780 £1326 plus 2 free forum spaces
25-74 seats £960 £1632 plus 4 free forum spaces
75-99 seats £1194 £2030 plus 6 free forum spaces
100+ seats £1740 £2958 plus 8 free forum spaces
500+ seats £2394 £4070 plus 10 free forum spaces

All prices +VAT

Associate
Membership


One year
Single consultant £299 plus 1 free forum spaces
2-9 employees £659 plus 2 free forum spaces
10+ employees £1199 plus 3 free forum spaces

All prices +VAT

Benefits

SWCCF membership is a perfect way to strengthen your connection to the contact centre industry. Our Members benefit from many additional free initiatives too.

Benefits

Questions

Do you have questions about SWCCF Membership? Please check out our FAQs. If you still have a questions, please do contact us.

FAQs

Join

Join the only regional Contact Centre Forum in the South and West of England.

Join

Members

See our existing contact centre and associate members.

Contact Centres Associates
Membership to the SWCCF has helped ensure our brand is connected to the latest trends in contact centre technology, consumer behaviours, recruitment practices and people development. It’s a brilliant way of bringing contact centres located, like ours, in the extreme south and west of the country into a broader, industry-based conversation.
Gareth Bewley,
Passenger Services Manager, Brittany Ferries

Linda Hudson, of Educ8, tells us why it's good to join the SWCCF.