SWCCF Membership
Join the only regional Contact Centre Forum in the South and West of England
Established in 2008, the SWCCF covers one of the largest regions in the UK, which includes Bristol, Bath, Swindon, Cheltenham and Plymouth. The Forum delivers extensive support both strategic and operational to the region’s 250 contact centres who collectively employ circa 52,000 people across many sectors including Financial Services, ICT, Public Bodies, Retail, Utilities and Telecoms.
SWCCF membership is a perfect way to strengthen your connection to the contact centre industry and other related organisations across the South West of England helping you to build a dynamic network providing important support for your business and operational managers. Whatever the size of your operation, benchmarking, networking and innovation is crucial in today’s market and by joining the Forum you will be connecting with some the UK’s biggest brands.
Call & Contact
Centre Operations
One year | Two years (10% discount) |
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1-24 seats | £930 | £1674 | plus 2 free forum spaces |
25-74 seats | £1110 | £1998 | plus 4 free forum spaces |
75-99 seats | £1344 | £2427 | plus 6 free forum spaces |
100+ seats | £1890 | £3402 | plus 8 free forum spaces |
500+ seats | £2544 | £4580 | plus 10 free forum spaces |
800+ seats | £3198 | £5757 | plus 10 free forum spaces |
1000+ seats | £3852 | £6934 | plus 10 free forum spaces |
All prices +VAT
Associate
Membership
One year | ||
Single consultant | £320 | plus 1 free forum spaces |
2-9 employees | £850 | plus 2 free forum spaces |
10+ employees | £1250 | plus 3 free forum spaces |
All prices +VAT

Benefits
SWCCF membership is a perfect way to strengthen your connection to the contact centre industry. Our Members benefit from many additional free initiatives too.

Questions
Do you have questions about SWCCF Membership? Please check out our FAQs. If you still have a questions, please do contact us.
Membership to the SWCCF has helped ensure our brand is connected to the latest trends in contact centre technology, consumer behaviours, recruitment practices and people development. It’s a brilliant way of bringing contact centres located, like ours, in the extreme south and west of the country into a broader, industry-based conversation.