Events

Events Search and Views Navigation

Event Views Navigation

Today

  • Agent User Group

    Virtual / Online

    In May we will be joined by Garry Gormley of Fab solutions   Attract and retain customers through great customer experiences Active listening skills Questioning skills Ways to build rapport Emotional Intelligence  

  • Friday Update

    Virtual / Online

    Join us for our weekly Friday Update at 11am where both the South West and North West Contact Centre regions come together to connect  to share updates from their week. DIRECT ZOOM LINK >>> https://us02web.zoom.us/meeting/register/tZYtceyvrD0qH93HvwFF7VGPZREq_BWY1yTW  

  • Team Leaders User Group

    Virtual / Online

    Employee Experience - How can Team Leaders create a positive employee experience that fosters engagement and motivation?   Join Amanda Burnett, Team Leader User Group Chair and other Team Leaders within our industry.

  • Friday Update

    Virtual / Online

    Join us for our weekly Friday Update at 11am where both the South West and North West Contact Centre regions come together to connect  to share updates from their week. DIRECT ZOOM LINK >>> https://us02web.zoom.us/meeting/register/tZYtceyvrD0qH93HvwFF7VGPZREq_BWY1yTW  

  • Training & Coaching User Group

    Virtual / Online

    We are delighted to be offering a 3 part ‘Training & Coaching User Group’ for February, March and April and we would love to welcome you and your teams at these virtual events where the group will be exploring ‘Induction’ – this will be split into 3 great parts where we will be reviewing: Setting the scene for Induction – ‘Induction Pow-Wow’, February 2023 Induction – The Structure, March 2023 with GUEST SPEAKER GREG ROBERTS from OVO Induction – Retention, April 2023