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Agents User Group

Virtual / Online

Join us and welcome guest speaker Alyson Hanely, Europa and her Learning & Development Manager covering hot topics for discussion: • Hybrid/Remote/Office based working and the impact on agents • How to keep a Positive Mindset We look forward to welcoming you REGISTER >>> Hi there, You are invited to a Zoom meeting. When: Sep 6, 2022 12:30 PM London Register in advance for this meeting: https://us02web.zoom.us/meeting/register/tZEpcOyupz8oH9CbcDCuT5S2n9Hh0aNFifZz   After registering, you will receive a confirmation email containing information about joining the meeting.  

Friday Update

Virtual / Online

https://swccf.co.uk/friday-update/

Health & Wellbeing Special Interest Group: 1

Virtual / Online

Our inaugural meeting will introduce the SIG and the umbrella health and wellbeing project. We’ll explore how your centre will benefit and can get involved. Plus, we’ll take a look at why employee health and wellbeing is vital for organisational success and reflect on why employee health and wellbeing is important for our organisations. You are invited to a Zoom meeting. When: Oct 12, 2022 10:30 AM London Register in advance for this meeting: https://us02web.zoom.us/meeting/register/tZ0vfuysqT0rH9JYKAVmwd9AbxpjC_P2QJ0m After registering, you will receive a confirmation email containing information about joining the meeting.

£99

Forums on Tour Sitel

Sitel Mast House, Sutton Road, Plymouth, United Kingdom

Join us for the first of our live forums as we visit Sitel Plymouth sharing their insights on delivering outstanding service to blue chip brands John Lewis & Waitrose along with operational insights  including resourcing & employee engagement.   REGISTER YOUR PLACE TODAY

Friday Update

Virtual / Online

https://swccf.co.uk/friday-update/

Training & Coaching User Groups

Virtual / Online

People Development – The Award Wining Journey, Career Planning & Progression Join us as we learn the story of how Nisbets became the winners of the People Development award at the 2022 SWCCF Awards.  Matt Berry will be sharing his success and leading a group session to discuss and share ideas for progression within your business.   0900 – 0905:  Welcome 0905 – 0920:  The Winners Story – People Development, Matt Berry, Nisbets 0920 – 0940:  Discussion/Breakout 0940 – 0955:  Share best practice/round up 0955 – 1000:  Thanks & Close     Topic: CNW & SWCCF Training & Coaching User Group Time: This is a recurring meeting Meet anytime Join Zoom Meeting https://us02web.zoom.us/j/86513164660?pwd=RGRWYllUMWp3Z21ZbkxnNjg2c3YyUT09 Meeting ID: 865 1316 4660 Passcode: 897170

Friday Update

Virtual / Online

https://swccf.co.uk/friday-update/

Friday Update

Virtual / Online

https://swccf.co.uk/friday-update/

Team Leader User Group

Virtual / Online

Welcome our Team Leader user group Chair Rachel Sparkes.   Please pre-register using the below link to get a zoom invite ACCESS MEETING LINK >>> Register in advance for this meeting: https://us02web.zoom.us/meeting/register/tZYsdOqvpzIpG9JWHQA5sNb8VkN27mre0HV2 After registering, you will receive a confirmation email containing information about joining the meeting.          

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Health & Wellness Special Interest Group

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SWCCF is an industry–led member’s forum collaborating with and supporting the customer contact hubs and centres in the South West of England.

Established in 2008, SWCCF covers one of the largest regions in the UK, which includes Bristol, Bath, Swindon, Cheltenham and Plymouth. The Forum delivers extensive support to the region’s 250 employers who collectively employ circa 52,000 people in both the public and private sector. It represents clients in the highly professional and regulated areas of financial and legal services, ICT, retail, utilities and creative sectors, and boasts some of the biggest companies in the UK.

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