Friday Update
Virtual / Onlinehttps://swccf.co.uk/friday-update/
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Agents User Group
Virtual / OnlineAGENT FEST 2022 REGISTER TODAY >>> https://swccf.co.uk/agentfest2022/ Hi there, You are invited to a Zoom meeting. Register in advance for this meeting: https://us02web.zoom.us/meeting/register/tZEpcOyupz8oH9CbcDCuT5S2n9Hh0aNFifZz After registering, you will receive a confirmation email containing information about joining the meeting.
Agile TLD 2022: Planning & Time Management to be an Effective Leader
Virtual / OnlineHR & RECRUITMENT USER GROUP
Virtual / OnlineCANCELLED This meeting is now being replaced with the Recruitment Summit FULL DETAILS TO FOLLOW...
Next Generation Contact Centre How your customers and Gen Z & Millennial employees will shape your operations.
Virtual / OnlineNext Generation Contact Centre How Gen Z/ Millennial customers and employees will shape your future operations. REGISTER FOR DIRECT ZOOM LINK INTERACTIVE WEBINAR https://us02web.zoom.us/webinar/register/WN_zLQlcnOIR6OL3WZcbf4Sjg 7TH JULY 12.30PM - 1.30PM Your contact centre is key to the customer experience and business success but customers and employees needs are changing fast. Join us for this interactive webinar where we will be sharing key insights that help you and your business make better informed decisions. Through this session we will discuss and answer questions around: Feedback on Talkdesk customer research and generational differences in behaviours for employees and customers (Gen Z and Millennials) Challenges for the contact centre operators including Productivity and Customer Experience How Next Generation Contact Centres will need to provide ... Read More
Friday Update
Virtual / Onlinehttps://swccf.co.uk/friday-update/
Planning, Analysis & Insights User Group
Virtual / OnlineFriday Update
Virtual / Onlinehttps://swccf.co.uk/friday-update/
Public Sector User Group
Virtual / OnlineFriday Update
Virtual / Onlinehttps://swccf.co.uk/friday-update/