Team Leader User Group

Virtual / Online

Welcome our new Team Leader user group Chair Rachel Sparkes. Register to receive Zoom Link : https://us02web.zoom.us/meeting/register/tZcod-qrqTssG9yhr_jvcuCwQEM3Kp1JLI9u Agenda Welcome – By Jane Introduction to TM user group in 2022 – by me Outline of discussion regarding Future topics – what topic and why it’s important/relevant Split into 2 Break out groups – To discuss and agree on top 3 hot topics for 2022 TM User group discussions Re-convene – to share discussions had and agreed top 3 topics with whole group and discuss Wrap up

Friday Update

Virtual / Online

https://swccf.co.uk/friday-update/

HR & Recruitment User Group

Virtual / Online

Direct Link to Zoom Registration here >>> https://us02web.zoom.us/meeting/register/tZwud-6spzwoH9aEraZ6GYhlN_najBJCXFJg     ‘A contact centre recruitment update for 2022 – How contact centres are setting themselves up for success in attraction, recruitment and retention’. An opportunity to meet like-minded Recruitment and HR professionals from within the contact centre industry in the south west and northern regions.  This will be a virtual discussion and debate, chaired by Katy Forsyth, MD of Red Contact Centres.  The session will give you the opportunity to hear about fellow industry peers’ experiences, initiatives and will give plenty of examples of current best practice and thinking. Date:     Wednesday March 9th Time:     1pm – 2pm.  

Friday Update

Virtual / Online

https://swccf.co.uk/friday-update/

Friday Update

Virtual / Online

https://swccf.co.uk/friday-update/