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Team Leaders User Group

Tuesday 18 April, 2023 @ 9:30 am - 10:30 am

Please be advised this session will start at 9.30am for this session only.

  • Induction Structure
  • Supporting new talent into the team
  • Industry retention rates

Join group chair Jane Thomas

Register directly to access Zoom >>> https://us02web.zoom.us/meeting/register/tZItf-iqpjkiHNZmxbuQSu9WvOCClpytyYVm

 

Details

Date:
Tuesday 18 April, 2023
Time:
9:30 am - 10:30 am
Event Categories:
,

Organizer

South West Contact Centre Forum
Email:
info@swcontactcentreforum.com

Venue

Virtual / Online

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SWCCF is an industry–led member’s forum collaborating with and supporting the customer contact hubs and centres in the South West of England.

Established in 2008, SWCCF covers one of the largest regions in the UK, which includes Bristol, Bath, Swindon, Cheltenham and Plymouth. The Forum delivers extensive support to the region’s 250 employers who collectively employ circa 52,000 people in both the public and private sector. It represents clients in the highly professional and regulated areas of financial and legal services, ICT, retail, utilities and creative sectors, and boasts some of the biggest companies in the UK.

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Membership is open to all; call and contact centres, solution providers, support organisations and any organisation with an interest in the customer management agenda.

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