HR & RECRUITMENT USER GROUP

Virtual / Online

Hosted and Chaired by Katy Forsyth This meeting will be hosted on Zoom - please register interest or click for the Direct Zoom Registration here >>> https://us02web.zoom.us/meeting/register/tZ0pd-6gqT8qH9cf5AQvKKIApSC7Fxo2pMWa

Next Generation Contact Centre How your customers and Gen Z & Millennial employees will shape your operations.

Virtual / Online

  Next Generation Contact Centre How Gen Z/ Millennial customers and employees will shape your future operations.    INTERACTIVE WEBINAR 7TH JULY 12.30PM - 1.30PM Your  contact centre is key to the customer experience and business success but customers and employees needs are changing fast. Join us for this interactive webinar  where we will be sharing key insights that help you and your business make better informed decisions. Through this session we will discuss and answer questions around: Feedback on Talkdesk customer research and generational differences in behaviours for employees and customers (Gen Z and Millennials) Challenges for the contact centre operators including Productivity and Customer Experience How Next Generation Contact Centres will need to provide a better employee experience, Faster ... Read More

Friday Update

Virtual / Online

https://swccf.co.uk/friday-update/

Friday Update

Virtual / Online

https://swccf.co.uk/friday-update/

Friday Update

Virtual / Online

https://swccf.co.uk/friday-update/