Agent User Group
Virtual / OnlineIn May we will be joined by Garry Gormley of Fab solutions Attract and retain customers through great customer experiences Active listening skills Questioning skills Ways to build rapport Emotional Intelligence
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HR & RECRUITMENT USER GROUP
Virtual / OnlineTeam Leaders User Group
Virtual / OnlineEmployee Experience - How can Team Leaders create a positive employee experience that fosters engagement and motivation? Join Amanda Burnett, Team Leader User Group Chair and other Team Leaders within our industry.
Training & Coaching User Group
Virtual / OnlineTraining & Coaching User Group
Virtual / OnlineWe are delighted to be offering a 3 part ‘Training & Coaching User Group’ for February, March and April and we would love to welcome you and your teams at these virtual events where the group will be exploring ‘Induction’ – this will be split into 3 great parts where we will be reviewing: Setting the scene for Induction – ‘Induction Pow-Wow’, February 2023 Induction – The Structure, March 2023 with GUEST SPEAKER GREG ROBERTS from OVO Induction – Retention, April 2023