Preparing to Tackle Contact Centre Recruitment in 2023

Considering 2023’s contact centre trends and predictions and the resulting recommendations for recruitment and retention strategies.

It’s that time of year again! We’re coming up to Christmas, so that must mean that it’s time for Red Recruitment’s annual seminar all about planning your contact centre recruitment for next year.

This is a paid-for event which is there to deliver real value. It will leave you with lots of data and insight to help you plan and design successful contact centre recruitment strategies for 2023.

Included will be;

▪️ An overview of the key trends that are expected to hit contact centre jobs and workers in 2023. Looking at these predictions, their impacts on recruitment and top tips to deliver recruitment and retention initiatives against these.
▪️ How to best prepare to recruit and retain talent for your contact centres in the prevailing people and economic climate
▪️ Expected industry salaries and reward trends for 2023
▪️ Contact centre worker data; a presentation of the results from 470 contact centre workers and potential workers surveyed by Red throughout the UK. We will report on what these workers want and need from their jobs, why they apply and drop out from recruitment processes and why they leave contact centre jobs

There will be time for a brief Q&A. However, included in the charge for this event is a free 45-minute one-to-one virtual consultation with either Katy Forsyth or Jessica Taylor. This time can be used to discuss your specific recruitment challenges and possible solutions for 2023.

Please register for the seminar below!
Register today >>> https://us02web.zoom.us/webinar/register/WN_LFxeTQkMRiSshRbhiALcAg

£75 +VAT per person for members

£125 + VAT per person for non members