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Friday Update

Virtual / Online

Join us for our weekly Friday Update at 11am where both the South West and North West Contact Centre regions come together to connect  to share updates from their week. DIRECT ZOOM LINK >>> https://us02web.zoom.us/meeting/register/tZYtceyvrD0qH93HvwFF7VGPZREq_BWY1yTW  

Friday Update

Virtual / Online

Join us for our weekly Friday Update at 11am where both the South West and North West Contact Centre regions come together to connect  to share updates from their week. DIRECT ZOOM LINK >>> https://us02web.zoom.us/meeting/register/tZYtceyvrD0qH93HvwFF7VGPZREq_BWY1yTW  

Upcoming Events

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Health & Wellness Special Interest Group

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Health & Wellness Special Interest Group

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Health & Wellness Special Interest Group

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HR & RECRUITMENT USER GROUP

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Promote the health of contact centre employees

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SWCCF is an industry–led member’s forum collaborating with and supporting the customer contact hubs and centres in the South West of England.

Established in 2008, SWCCF covers one of the largest regions in the UK, which includes Bristol, Bath, Swindon, Cheltenham and Plymouth. The Forum delivers extensive support to the region’s 250 employers who collectively employ circa 52,000 people in both the public and private sector. It represents clients in the highly professional and regulated areas of financial and legal services, ICT, retail, utilities and creative sectors, and boasts some of the biggest companies in the UK.

What we do

Membership

Membership is open to all; call and contact centres, solution providers, support organisations and any organisation with an interest in the customer management agenda.

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