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Planning, Analysis & Insights User Group

Wednesday 21 September, 2022 @ 11:00 am - 12:00 pm

 

Calling all planning and operational personnel! This is your opportunity to explore timely business requirements.

  • Management of the workforce via hybrid modelling.
  • More with less, into 2023 and beyond.We are delighted to announce an exciting and insightful session as our next Planning & Analysis User Group. We welcome key speakers covering the topics which every planning and operational lead needs to make informed decisions during these challenging times.

    Topics

  • Management of workforce via hybrid modelling
  • Health & Wellbeing – Research & User Group
  • More with less into 2023 and beyond

Agenda

11am Introduction and welcome

11:05am “Hybrid work is here to stay – impacts on managing your

workforce”

11:35am “Why health and wellbeing forms part of the solution”

11:45am “More with less”

12pm Close

Magnus Geverts, Calabrio

Lee Graves,
John Moores University

Paul Sanders, Towergate Insurance

Download Full Information Sheet and share with your planning and operational personnel >>>

SWCCF_UG_PlanningAnalysis_Sept2022_v1

Details

Date:
Wednesday 21 September, 2022
Time:
11:00 am - 12:00 pm
Event Categories:
,

Organizer

South West Contact Centre Forum
Email:
info@swcontactcentreforum.com

Venue

Virtual / Online

Registrations are closed for this event