People Development – The Award Wining Journey, Career Planning & Progression Join us as we learn the story of how Nisbets became the winners of the People Development award at the 2022 SWCCF Awards.  Matt Berry will be sharing his success and leading a group session to discuss and share ideas for progression within your business.   0900 – 0905:  Welcome 0905 – 0920:  The Winners Story – People Development, Matt Berry, Nisbets 0920 – 0940:  Discussion/Breakout 0940 – 0955:  Share best practice/round up 0955 – 1000:  Thanks & Close     Topic: CNW & SWCCF Training & Coaching User Group Time: This is a recurring meeting Meet anytime Join Zoom Meeting https://us02web.zoom.us/j/86513164660?pwd=RGRWYllUMWp3Z21ZbkxnNjg2c3YyUT09 Meeting ID: 865 1316 4660 Passcode: 897170

Contact Centre Recruitment Summit 2022 An event this year not to be missed if you are responsible for or strategising the future of contact centre people and recruitment strategies for your contact centre. Katy Forsyth of Red Recruitment, along with the South West Contact Centre Forum and Call North West have curated a high-value seminar which will be knowledge laden and provide access to leading thinking and case studies for everything post-pandemic contact centre recruitment.  We will explore the prevailing candidate marketplace, recruitment processes fit for 2022/2023 and onboarding trends and successes. We will also deliver the full suite of the most recent UK contact centre industry data and trends. This is a fantastic, informative event for all things contact ... Read More