Health + Wellbeing = Engagement : Wellbeing 2020 – The Reboot! Donna Phillips MICHT MGPBT from Therapy Solutions

In this ever-changing environment one thing is certain, whatever wellbeing plans your organization had pre- COVID-19, they’re probably now obsolete. What do these new ways of working mean on a practical, day-to-day level for employees and managers struggling to find

their ‘new norms’? With over 20 years as a contact centre wellbeing advisor, Donna will be sharing her experiences and setting out a plan for companies needing to maintain their employees engagement, where ever they are working from. It includes presenting the results of a 16 week trial run during lockdown to deliver practical wellbeing programmes for remote worker