Join us for our weekly Friday Update at 11am where both the South West and North West Contact Centre regions come together to connect to share updates from their week. DIRECT ZOOM LINK >>> https://us02web.zoom.us/meeting/register/tZYtceyvrD0qH93HvwFF7VGPZREq_BWY1yTW
Employee Experience - How can Team Leaders create a positive employee experience that fosters engagement and motivation? Join Amanda Burnett, Team Leader User Group Chair and other Team Leaders within our industry.
We are delighted to be offering a 3 part ‘Training & Coaching User Group’ for February, March and April and we would love to welcome you and your teams at these virtual events where the group will be exploring ‘Induction’ – this will be split into 3 great parts where we will be reviewing: Setting the scene for Induction – ‘Induction Pow-Wow’, February 2023 Induction – The Structure, March 2023 with GUEST SPEAKER GREG ROBERTS from OVO Induction – Retention, April 2023