Upcoming Events › Agent Training Workshops

Events Search and Views Navigation

Event Views Navigation

  • No matching events listed under Agent Training Workshops. Please try viewing the full calendar for a complete list of events.

Upcoming Events

Event

Public Sector User Group

Event

Training & Coaching User Group

Event

Team Leader User Group

Event

Back to Basics of Emotional Intelligence
 

Recent News Posts

Happy Homeworkers Means Happy Customers

Health+Wellbeing=Engagement : Series of 4 Workshops

89% of UK Contact Centre leaders say that the Covid-19 crisis has changed the UK Contact Centre industry forever.
Image

SWCCF is an industry–led member’s forum collaborating with and supporting the customer contact hubs and centres in the South West of England.

Established in 2008, SWCCF covers one of the largest regions in the UK, which includes Bristol, Bath, Swindon, Cheltenham and Plymouth. The Forum delivers extensive support to the region’s 250 employers who collectively employ circa 52,000 people in both the public and private sector. It represents clients in the highly professional and regulated areas of financial and legal services, ICT, retail, utilities and creative sectors, and boasts some of the biggest companies in the UK.

What we do

Membership

Membership is open to all; call and contact centres, solution providers, support organisations and any organisation with an interest in the customer management agenda.

Learn More

Copyright © South West Contact Centre Forum 2021

Website design and development by Candid Creative Studio.