Download the agenda for this Forum.

The last of the 2019 series of SWCCF Quarterly Forum is kindly hosted by Paul Allen and his team at UCAS. Join us for the morning Forum, where we will touch on key performance trends during  2019 and how these impact on our thoughts when preparing for 2020. Get involved in interactive discussions, network with other Contact Centre professionals and be a part of this great opportunity to obtain key Information which could help your business needs. Download the agenda

Dear Members, I am sure you will appreciate that in the current circumstances  and in the interest of keeping our members care at the heart of all we do, we have made the decision to postpone the SWCCF Quarterly Forum which was due to take place on 19th March at AXA PPP Healthcare Bristol. We feel that this action is best placed until we have a clearer view of  how the forthcoming weeks take effect. Updates for future meeting dates will be available on the SWCCF website www.swccf.co.uk along with options for you to join ‘Virtual Spaces’ where we will be presenting webinars, meetings and video conference facilities for all to download free and to share.  Please do remember to ... Read More

We are working with the Dyson team to bring you a virtual SWCCF Forum, where there will be much insight into how Dyson are adapting to this unique period of time. Full update expected shortly. Time TBC