Friday Update

Join us for our weekly Friday Update at 11am where both the South West and North West Contact Centre regions come together to connect  to share updates from their week. A great way to stay in touch whilst we all work from home.


Jane Thomas Managing Director of South West Contact Centre Forum & Call North West will be hosting a webinar in partnership with EveryCloud UK. This will be a weekly webinar.

We are bringing together our industry to share insight and support & prepare for the coming weeks. A friendly and supportive Q&A session followed by inspiration and guidance for the following week.

Join the conversation

Join the lively conversation over on our LinkedIn group here. Ask questions, propose topics for that Friday's Update and stay updated with how the regions are adapting to our new way of working.

Join the webinar

More information

We're all navigating our way through this difficult time together. Please contact us if you'd like to discuss anything in more detail.


SWCCF established


employers in the region


employees in the region