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Contact Centre Leaders Convention 2020

St Pierre Marriott Hotel, St. Pierre Park, Chepstow, NP16 6YA St Pierre Park, Chepstow

A unique opportunity for contact centre leaders in the South West to collaborate and get set for 2020. Inspirational speakers will deliver insight and best practice. Click here for more information.

Free

CC Leaders Virtual Seminar

Virtual / Online

CC Leaders Virtual Seminar – COVID’s effect on Contact Centres & what to expect for 2021 -  research feedback and panel of Leaders, including: Holly Devonald - LV= Lisa Hewlett - NFU Matt Streatfield- Thames Water Craig Watts - Dyson

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SWCCF is an industry–led member’s forum collaborating with and supporting the customer contact hubs and centres in the South West of England.

Established in 2008, SWCCF covers one of the largest regions in the UK, which includes Bristol, Bath, Swindon, Cheltenham and Plymouth. The Forum delivers extensive support to the region’s 250 employers who collectively employ circa 52,000 people in both the public and private sector. It represents clients in the highly professional and regulated areas of financial and legal services, ICT, retail, utilities and creative sectors, and boasts some of the biggest companies in the UK.

What we do

Membership

Membership is open to all; call and contact centres, solution providers, support organisations and any organisation with an interest in the customer management agenda.

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