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Training & Coaching User Groups – Explore coaching methodology; Transactional Analysis within the workplace

Thursday 26 May @ 9:00 am - 10:00 am

Join us on Thursday 26th May at 9am where our Team Leader and Training & Coaching User Group will be coming together to discuss Coaching Methodology and Culture with group Chair and L&D Specialist, Emily Shaw and Emma Nesta, ICF Accredited Coach.  The business world continues to recognise the value of coaching, more & more corporates are turning to coaches for support.  This session will focus on; enabling effective & healthy communication at all levels of the organisation; development & change from the individual, leaders & team; and how this can apply to all parts of our lives.

Emma Nesta, ICF Accredited Coach “How awareness of our Transactions can improve colleague to colleague & agent to customer relationships. Explore coaching methodology; Transactional Analysis within the workplace”


Thursday 26 May
9:00 am - 10:00 am
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South West Contact Centre Forum

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