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Team Leader User Group

Virtual / Online

Welcome our new Team Leader user group Chair Rachel Sparkes.   Agenda Welcome – By Jane Introduction to TM user group in 2022 – by me Outline of discussion regarding Future topics – what topic and why it’s important/relevant Split into 2 Break out groups – To discuss and agree on top 3 hot topics for 2022 TM User group discussions Re-convene – to share discussions had and agreed top 3 topics with whole group and discuss Wrap up

Team Leader User Group

Virtual / Online

Welcome our new Team Leader user group Chair Rachel Sparkes.   Agenda Welcome – By Jane Introduction to TM user group in 2022 – by me Outline of discussion regarding Future topics – what topic and why it’s important/relevant Split into 2 Break out groups – To discuss and agree on top 3 hot topics for 2022 TM User group discussions Re-convene – to share discussions had and agreed top 3 topics with whole group and discuss Wrap up

Team Leader User Group

Virtual / Online

Welcome our new Team Leader user group Chair Rachel Sparkes.   Agenda Welcome – By Jane Introduction to TM user group in 2022 – by me Outline of discussion regarding Future topics – what topic and why it’s important/relevant Split into 2 Break out groups – To discuss and agree on top 3 hot topics for 2022 TM User group discussions Re-convene – to share discussions had and agreed top 3 topics with whole group and discuss Wrap up

Team Leader User Group

Virtual / Online

Welcome our new Team Leader user group Chair Rachel Sparkes.   Agenda Welcome – By Jane Introduction to TM user group in 2022 – by me Outline of discussion regarding Future topics – what topic and why it’s important/relevant Split into 2 Break out groups – To discuss and agree on top 3 hot topics for 2022 TM User group discussions Re-convene – to share discussions had and agreed top 3 topics with whole group and discuss Wrap up

Team Leader User Group

Virtual / Online

Welcome our new Team Leader user group Chair Rachel Sparkes.   Agenda Welcome – By Jane Introduction to TM user group in 2022 – by me Outline of discussion regarding Future topics – what topic and why it’s important/relevant Split into 2 Break out groups – To discuss and agree on top 3 hot topics for 2022 TM User group discussions Re-convene – to share discussions had and agreed top 3 topics with whole group and discuss Wrap up

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SWCCF is an industry–led member’s forum collaborating with and supporting the customer contact hubs and centres in the South West of England.

Established in 2008, SWCCF covers one of the largest regions in the UK, which includes Bristol, Bath, Swindon, Cheltenham and Plymouth. The Forum delivers extensive support to the region’s 250 employers who collectively employ circa 52,000 people in both the public and private sector. It represents clients in the highly professional and regulated areas of financial and legal services, ICT, retail, utilities and creative sectors, and boasts some of the biggest companies in the UK.

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