Awards Dinner and Ceremony


The BAFTA-style gala event of the year. It's not to be missed.



Celebrate at the glamorous black-tie awards dinner.


We hope that the Awards black-tie Dinner & Ceremony will take place at Ashton Gate in Bristol on FRIDAY 20TH NOVEMBER as detailed below. 

However due to the current situation, restrictions and in line with Government advice we cannot at this stage confirm that this will be able to go ahead as planned as a Dinner.

We anticipate being in a position to update you at the end of July/beginning of August and we have some exciting plans in place should we have to change the format of the event but rest assured we will celebrate your achievements in this extraordinary year on Friday 20th November.  We will take into account Government guidelines, the health & safety of your staff and costs to the business when organising and delivering the event in whatever format it takes.

So please continue to complete your entries to ensure you are part of what will be a fantastic event in celebration of this exceptional year.

The 2020 South West Contact Centre Awards Dinner will be held on FRIDAY 20TH NOVEMBER at Ashton Gate, Bristol. This glamorous black-tie awards dinner attended by 600 guests from high profile companies across the South West of England.

The evening begins with pre-dinner drinks followed by a VIP Finalists Dinner and is followed by our BAFTA-style award ceremony where companies can invite additional staff to join them and enjoy the evening’s presentation by A-list host, plus music, entertainment and dancing.

This package enables organisations to invite a wider number of guests to enjoy the event and celebrate the success of the industry.

  • Dinner guests will arrive at 7pm for pre-dinner drinks followed by a 3-course dinner, entertainment, ceremony and afterparty.
  • Ceremony guests will arrive at 8.30pm for drinks and then join their colleagues for the entertainment, ceremony and afterparty.

    Save your seat

    Please use the booking form below to book your table for the event.
    Please note: Once you have submitted the booking form, cancellation fees apply.

    The early-bird discount ends FRIDAY 2ND OCTOBER 2020.

    Download a PDF Booking Form

    VIP Package

    £3,350+VAT (early bird rate £3,100+VAT)


    This package includes one table of 10 guests in a priority position, plus 4 bottles of table wine, 2 bottles of champagne, beer bucket x 10 bottles and gala dinner followed by entertainment, ceremony and afterparty. Plus 10 additional tickets for guests to enjoy the entertainment, ceremony and after party celebrations.


    Premier Package

    £2,500+VAT (early bird rate £2,250+VAT)

    This package includes one table of 10 guests plus 4 bottles of table wine and gala dinner, followed by entertainment, ceremony and afterparty. Plus 5 additional tickets for guests to join enjoy the entertainment, ceremony and after party celebrations.


    Public Sector Package

    £1,150+vat (early bird rate £1,000 +vat)

    Half a table (5 seats) plus 2 bottles of table wine and gala dinner, followed by entertainment, ceremony and afterparty.

    Please note:
    EARLY BIRD BOOKING CLOSING DATE IS FRIDAY 2ND OCTOBER. TABLES SHOULD BE BOOKED AND PAID FOR BY THIS DATE.
    Non-members will be charged an additional 10% on the published rates.
    There are no free seats for individual finalists and all bookings must be paid for prior to the event.
    To book a package please use the booking form above.