SWCCF Contact Centre Annual Awards 2022

Recognising and rewarding outstanding performance

in the South West of England


Ensure your teams are a part of this fantastic opportunity to be recognised for their outstanding performance and commitment.

Hear what some of the 2021 winners have to say...


“It’s that time of year; lighter evenings, warmer weather and the SWCCF awards! So looking forward to ‘springing’ into action.  Entering and especially winning is such a boost for staff.”

Sharon Passmore
Somerset County Council
Winner of
Covid Supporting Customers Programme 2021


“Such a great opportunity to showcase the brilliant work that goes on every day in contact centres and recognise some of the superstars in the team for their achievements.  Proud to be winners in 2021 and looking forward to the 2022 awards.”

Becky Tipper
Avon & Somerset Constabulary
Winner of
Covid Homeworking Programme and
Contact Centre of the Year 2021


“The awards night is always one of the highlights of the year, it’s fantastic to recognise all the innovation, hard work and passion that makes this such a great industry to be involved in”

Caroline Shears
Winner of
Best Transformation Programme 2021


A message from our Headline sponsor

In Red's celebratory 21st year, we are absolutely delighted to once again throw our support behind these prestigious industry awards.

Red is honoured to play its part in recognising just some of the great talent in this most brilliant industry and help put a spotlight on all of the sectors' great brands, teams and people. Everyone in Red's specialist UK contact centre teams are passionate advocates for contact centres as an industry of choice and Red is proud to be at the forefront of attracting and retaining the best UK customer talent into the sector.

Red is especially happy to be supporting these awards this year following such a hardworking year for everyone in the industry.  Good luck to all with your entries!


Katy Forsyth
Co-Founder & Director
Red Contact Centre Recruitment


It's time to start planning your nominations

Closing date for nominations: Friday, 22 July 2022
Judging: Wed 17, Thu 18, Mon 22, Tue 23, Wed 24 August 2022
Dinner & Ceremony: Friday, 23 September 2022

Magical Moments from 2021