Recognising and rewarding outstanding performance
in the South West of England
The ultimate reward and recognition experience for all. This year's awards package gives you the opportunity to include all in the business. So ensure your teams are a part of this year's Awards programme where they will be recognised for their outstanding performance and commitment.
Choice of 31 categories
Reflecting all areas of the business, offering the opportunity to include as many of the team.
Special 2021 Awards Resource Pack
Includes virtual posters, stickers and many more motivational tools for you and your teams.
Finalists’ TikTok Challenge
Amazing engagement for all and such fun! Share with the whole business.
South West Contact Centre Awards 2021
Awards Dinner & Ceremony
Thursday 4 November 2021
Bristol Marriott Hotel City Centre
We're back, and we're live!
As we recognise and reward outstanding performance across the South West of England, we are delighted to say that we are going live again this year so you can enjoy the ultimate reward and recognition experience!
Europa - winners of Support Team of the Year 2019
Thank you to our sponsors
New for 2021!
Browse through our new 2021 Awards brochure for all the details you need. You can download it as a PDF and also share it throughout your organisation to promote the Awards and encourage everyone to join.
A message from our Headline sponsor
Red Recruitment is again delighted to headline sponsor the South West Contact Centre Forum’s annual awards for the 13th year. Red’s commitment to the awards this year is especially important to us as they help to recognise the industry and all of the fantastic, often critical services that contact centre staff have provided the U.K. this year. Services that have been delivered within the most testing times for society and often against all odds!
Red’s proud commitment to this event is our way of supporting the incredible contact centre industry that we are so proud to be a part of, and recognise it in a year of such great achievement. Red is the proud recruitment partner to many leading U.K. customer brands, recruiting talent for their brilliant contact centre operations. We are thrilled that awards such as these provide such a great and deserving showcase for the industry and its people.
Katy Forsyth, Managing Director, Red Contact Centre Recruitment