Individual Awards
|
WINNER |
HIGHLY COMMENDED |
|
|
Customer Services Representative of the Year |
George Allsop - Liverpool Victoria |
|
|
Team Leader of the Year |
Hayden Crockford - Motability Operations |
|
|
Sales Agent of the Year |
Hannah O'Flaherty - Nisbets |
Joel Mitchelmore - Lifetime Training |
|
Support Manager of the Year |
Christopher Bishop - NFU Mutual |
|
|
Trainer/Coach of the Year |
Adam Meade - Capita Life & Pensions Regulated Services Ltd |
|
|
Support Person of the Year |
Emma Bryan - Europa Group Ltd |
|
|
Support Person of the Year |
Charlotte Mair - Carnival UK |
|
|
Ambassador of the Year |
Caroline Evans - NFU Mutual |
|
|
Newcomer of the Year |
Chanine Burch - Motability Operations |
|
|
Newcomer of the Year |
Louise Dowd - Plymouth City Council |
|
|
Contact Centre Manager of the Year |
Steve Gray - Ageas |
|
|
Hero of the Year |
Sue Baker - Woven |
Team & Company Awards
| WINNER | HIGHLY COMMENDED | |
|
Best Use of Technology |
RS Homeworking - Bristol City Council |
|
|
Best Use of Social Media |
Corporate Communications - Avon & Somerset Constabulary |
|
|
Best Business Improvement Strategy |
Property Systems Thinking Team - Liverpool Victoria |
Ageas Sales & Service - Ageas |
|
Best People Development |
HR & Quality Team - Subfero Ltd |
Pelican Business Services |
|
Support Team of the Year |
Human Resources - Europa Group Ltd |
|
|
Best People Engagement |
SteerCo Team - Nationwide Building Society |
Oak Furnitureland |
|
Best People Engagement |
Do What Matters Programme - Nationwide Building Society |
|
|
Best Customer Engagement |
Kohler Mira Ltd |
|
|
Contract Centre of the Year - Small |
Alexandra |
|
|
Contact Centre of the Year - Medium |
Somerset County Council |
|
|
Contact Centre of the Year- Large |
Ageas |
|
|
Contract Centre of the Year - Outsourced |
Subfero Ltd |
Congratulations to all our winners and finalists.
