In light of the current situation we are all facing in managing our businesses against the risks associated with the Coronavirus, the SWCCF has made the difficult decision to reschedule the Awards Gala Dinner from 25 June to Thursday 1 October 2020.

It is with regret that we have to make this announcement however,  we want to ensure that this remains the showcase event of the year by giving all the opportunity of getting involved which as we speak, could be difficult to ensure.

Therefore we confirm that you have more time to get your entries in place and create more engagement in your businesses as the  following amends to the process  will apply:

Closing date for entries Extended to Friday 31 July
Awards Webinar 1 Friday 29 May at 11am
Awards Webinar 2 Thursday 25 June at 11am
Panel Judging* Tuesday 1 – Friday 4 September
Site Visits* Wednesday 2 – Friday 4 September
Awards Dinner Thursday 1 October

* The judging dates assume face-to-face judging sessions. However this would be changed to a video conferencing facility should this be considered more appropriate at the time.

The SWCCF is committed to supporting all of our members and contact centres in the South West  through this challenging time . Please do visit www.swccf.co.uk for updates, and industry support.

However, we do appreciate that you will want to concentrate on immediate issues and will look forward to celebrating the great work your centres deliver later in the year.