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SWCCF Groups

Join our series of special interest groups for SWCCF members to discuss hot topics and the latest industry trends with peers and other industry professionals. 

SWCCF Planning & MI Group

Next meeting – TBC

Details TBC

The next meeting will be confirmed soon..  
The group is jointly chaired by Paul Allen (UCAS) and Kerry Teagle (Sovereign Housing). To attend the next meeting please contact Paul e: 

SWCCF Public Sector Group

Next meeting – Wednesday 4 October 2017

Hosted by Bristol City Council

A dedicated group which discusses the issues faced by the public sector. To attend please contact the Group Chair: James Alden e:

SWCCF Team Leader Group 

Next meeting – Friday 14 July 2017 - FULLY BOOKED

10.00-16.00 Screwfix, Houndstone Business Park, Yeovil

If you are a Team Leader in a busy contact centre environment then join our group! The next meeting will look at coaching and self development. If you would like to book a place please contact Group Chair Debbie Jones e:

HR Group

Next Meeting - tbc

Venue tbc shortly

The next HR Group meeting for members of the South West and Welsh Contact Centre Forum will be confirmed shortly. To book a place please contact the SW Group co-ordinator, Alyson Hanley e:

SWCCF Trainers Group 

Next Meeting - TBC

venue tbc 

Topic: tbc

The next meeting will be an opportunity to discuss training issues with like minded people. To attend the next meeting please contact the Group Chair: Emily Shaw e:

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