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SWCCF Quarterly Forum  

Quarterly Forum

Thursday 18 May 2017

LV= Bristol

NB: A Few Afternoon Sessions Still Available

Join us for the next Quarterly Forum as LV= open their doors to all SWCCF members! 

Learn how the current holders of the SWCCF Award for Large Contact Centre of the Year ensure that they are the employer of choice through their attraction and retention strategies. Experience first-hand how LV= ensure their people know what a great place it is to work, by sharing their successful staff engagement programme and other leading practices for staff and customers alike. 

Choose from an optional morning or afternoon session and enjoy an interactive tour and best practice sharing.

Agenda

  • 14.00 – Welcome – Jane Thomas – SWCCF 
  • 14.05 – Overview – Zoe Hodges – LV=
  • 14.15 – Groups
    Tour
    Employer of Excellence
    Extraordinary Place to Work
    Heart of what we do
  • 15.30  – Coffee Break & Networking
  • 15.45 – Groups continue
  • 16.30 – Q&A/SWCCF Industry & Members Update 

    An update on the Forum’s forthcoming events, groups and workshops.

  • 16.45 – Close

Address

LV=, The Quadrant, Aztec West Business Park, Almondsbury BS32 4AQ.

Parking

Parking is not available onsite however parking is available across the road at Starbucks/Lodge on the Park (first two hours free) and at the Aztec Hotel. BS32 4TS.


Book now
To book a place or if you have any queries please do get in touch: e: jane@swcontactcentreforum.com    
Tel: 02920 709 800

Please note

This event is free to members of SWCCF. Non-members are welcome to attend but charges may apply. Please contact jane@swcontactcentreforum.com for details.

See All 2017 Dates
• Thursday 16 February - Hosted by Bristol City Council

• Thursday 18 May - Hosted by LV= Bristol

• Thursday 21 September - Hosted by Kohler Mira

• Thursday 7 December - Hosted by Europa Group 

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