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Health & Wellbeing Strategy

Training to Develop Your Business Health and Wellbeing Strategy                      

This exclusive new training initiative from the South West Contact Centre Forum offers members a cost effective training solution with the objective of employers developing their Health and Wellbeing Strategy.


  The Wellbeing Framework

  Gathering Input & Data

  Wellbeing for BAU

  Leading Wellbeing

Dates 26 - 27 July 2018

Location:  Nisbets National Conference Centre, Bristol

Flexible training that does the business!

The programme consists of 2 content packed days designed to ensure that every delegate is able to develop a framework upon which they can build a Health & Wellbeing Strategy for their own business. The sessions throughout the 2 days are designed to offer delegates the opportunity to consult wth the trainer, be flexible in their choice of building their future strategy. A must-attend course for those who are keen to enhance their business performance through ensuring that their business is work-healthy.

DAY 1: 
The Wellbeing Framework

·       The case for implementing wellbeing in the workplace

·       Challenges and experiences in dealing with management and employee wellbeing

·       Setting your vision and organisational goals

·       Setting up a wellbeing programme and organisation structure 

·       Effective communication

Gathering Input and Data

·       Understanding the six areas of work design that can affect stress

·       Identifying organisational stressors

·       Gathering data and input from stakeholders and employees

·       Effective inclusion and engagement

·       Setting the scope / How to measure success and ROI

Wellbeing for BAU

·       Embedding wellbeing in daily working practices

·       Accessibility of wellbeing activities

·    The link between stress and absenteeism

·       Managing wellbeing through organisational change

·       Challenges of business needs versus employee wellbeing

Leading Wellbeing

·       Creating a culture of wellbeing

·       What does a healthy and successful team look like

·       Using organisational resources

·       Leading and exemplifying wellbeing

·       Setting availability and boundaries in managing wellbeing issues

·       Embedding into HR processes

The benefits of attending these great sessions include:

   Sharing best practice with other leaders from the region

   High value training content at low operational  cost

   Fast paced and interactive content

   A tangible output for immediate action


Cost for members: £598+VAT

Cost for non-members: £798+VAT


Book now

To book a place please email:    

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