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HR Summit 2016

Thursday 14 September 2016

9am - 4.30pm

Marriott St Pierre Country Hotel & Golf Resort, Newport
Price: £199+VAT per person or £325+VAT for two

The South West Contact Centre Forum and Welsh Contact Centre Forum are delighted to bring you an exclusive event for HR Directors and Managers; HR Business Partners, People Engagement and Business Improvement Managers engaged in the contact centre industry, to engage, discuss and share best practice.

This year’s event will be hosted by Emma Crowe, Global HR Director for Conduit Global.

We have an exciting agenda which will include attracting and retaining the next generation to enter the work place, iGen/centennials. For HR Professionals who want to share and explore the challenges the industry will be facing in the next five years. Secure your place now, booking form attached.

Previous HR Summit:

The event first launched at Celtic Manor Resort in June 2015 and gave 50 HR professionals from the regions the opportunity to discuss, engage and share best practice. With the help of some of nation's leading HR professionals, they established the future challenges HR departments and professionals will face in their pursuit for high productivity in an environment where truly great workforce leadership can have a profound effect on customer service and, ultimately, the bottom line.

Book now

To book a place download the booking form and return to lucinda@callcentrewales.co.uk

Contact us

If you have any queries please do get in touch: e: jane@swcontactcentreforum.com    
Tel: 02920 709 800

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