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Winners Announced - Click here

2016 SWCCF Awards Finalists Announced!

The South West’s top contact centres were awarded recently at a ceremony hosted by comedian Stephen K. Amos.

Over 350 guests attended the prestigious annual South West Contact Centre Awards which saw organisations and individuals recognised for their outstanding contribution to a vibrant sector which employs more than 50,000 people in over 250 contact centres in towns and cities across the South West. 


Organised by the South West Contact Centre Forum, the eighth annual awards celebrated individuals and companies for their contribution to the South West contact centre industry over the last twelve months. 


Sandra Busby, director of the South West Contact Centre Forum, said: “The contact centre industry has grown to become one of the South West’s major employers. It’s vitally important to recognise the valuable contribution this industry makes throughout the South West and the Forum is delighted to recognise the excellent work that goes into contact centres across the region. We would like to congratulate all our finalists and winners for their excellent performance.”


The awards were held in association with headline sponsors Red Contact Centres plus ISV Software, Premier CX, InspireMe, Weston College, Rocom, Carpeo and Invest Bristol Bath.

Click here to view the Winners & Finalists in the INDIVIDUAL CATEGORIES

Click here to view the Winners & Finalists in the COMPANY CATEGORIES

Click here to view the WINNER photos 

The awards are over for another year - entries will begin again in February 2017.

If you are interested in sponsoring the 2017 Awards please Click here

2016 Finalist Overview

The organisations who participated in the 2016 Awards included:

In this section