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2017 SWCCF Winners

The annual South West Contact Centre Awards were held on Thursday 29 June 2017 at Ashton Gate Stadium, Bristol. The ceremony was hosted by Jimmy Carr and attended by over 520 guests from across the South West contact centre industry.

We're delighted to confirm the winners and finalists of the 2017 Awards:

Apprentice of the Year – sponsored by Weston College

 

Customer Service Representative of the Year – presented by SWCCF

 

Team Leader of the Year – presented by Etex

 

Newcomer of the Year – presented by Lifetime Training

 

Support Person of the Year – sponsored by Red Contact Centres

 

Support Manager of the Year – sponsored by Red Contact Centres

 

Trainer of the Year – presented by Merlin Housing

 

Sales Agent of the Year – Sponsored by Premier CX

 

Contact Centre Manager of the Year – Sponsored by Premier CX

 

Hero of the Year – Presented by SWCCF

 

Customer Engagement – sponsored by Plantronics

  

Business Improvement Strategy – sponsored by Castelan

 

People Development – sponsored by Juice Recruitment

 

P&Q – presented by Juice Recruitment

 

People Engagement – sponsored by InspireMe

 

Support Team of the Year – sponsored by InspireMe

 

Best Use of Technology - sponsored by Opinion8

 

Outsourced Contact Centre of the Year – sponsored by Opinion8

 

Contact Centre of the Year In-house – presented by Unify Communications

 

 View the photos!

 

 

 

 

 

 

   

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