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 Sandra Busby - Director

After a successful career in the newspaper world, Sandra created the Welsh Contact Centre Forum in 2003, which looks after the interests of one of Wales's most vibrant industries. As well as being the figurehead for an industry that pumps over £400m into the economy each year, Sandra is also a board member of several organisations which shape the way business operates and is key to decisions which define the contact centre working landscape. Sandra is a regular speaker on business issues in the media and at events across the country. She is the director and co-founder of the South West Contact Centre Forum.

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