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 Holly Devonald – LV=  Bristol

Holly has been involved with the SWCCF for 10 years and rejoined the board early 2017. Holly has been a part of the contact centre industry for the past 30 years; she is currently the Head of three products across Sales & Service – Home, Travel and Landlord at Liverpool Victoria. Holly has worked at Liverpool Victoria for 10 years and prior to LV worked for RSA for 21 years in a variety of roles.
Holly ensures world class service is achieved across two main sites and oversees the performance of a headcount of over 300 employees. She has considerable experience of achieving demanding service levels and driving efficiency within the business.

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