Please login to view our members-only information and resources.

Member Login

Forgotten your password?

Not a member?

To apply for membership, please select the correct membership type below, then fill in the application form online.

 Fran Hudd – Motability Operations

Fran joined the SWCCF board early in 2012 and was delighted to have been appointed as SWCCF Chair 2013-2015. 

Fran has been a part of the contact centre industry for the past 17 years and has experience of managing contact centres in the public and private sectors (including outsource). He is passionate about customer service and is constantly looking at ways to improve and develop the customer experience. Fran also has numerous awards under his belt, winning the Welsh Contact Centre Manager of the Year accolade twice, as well as being recognised nationally within the industry. He's currently responsible for Dealer Contact Services at Motability Operations, Bristol and a board director of the SWCCF.

In this section